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Elevated Blik payment method errors

Incident Report for Stripe

Resolved

From 17:30 - 21:35 UTC there was a disruption with the Blik payment method causing increased error rates for Blik transactions. The issue was external to Stripe and is now resolved.
Posted May 17, 2025 - 21:54 UTC

Update

Disruption to Blik payment method started at 17:30 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method.

We are continuing to monitor signs of recovery. We will provide another update in 30 minutes.
Posted May 17, 2025 - 21:05 UTC

Monitoring

Disruption to Blik payment method started at 17:30 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method.

We are beginning to see signs of recovery and are continuing to monitor. We will provide another update in 30 minutes.
Posted May 17, 2025 - 20:25 UTC

Update

Disruption to Blik payment method started at 17:30 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method.

We are actively monitoring the situation and will provide the next update in 30 minutes.
Posted May 17, 2025 - 19:52 UTC

Update

Disruption to Blik payment method started at 17:30 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method.

We are actively monitoring the situation and will provide updates as more information becomes available.
Posted May 17, 2025 - 19:20 UTC

Identified

The elevated error rates and response times with the Blik payment method are a result of upstream issues at Blik. We are continuing to monitor and will post an update soon.
Posted May 17, 2025 - 18:39 UTC

Investigating

We're currently investigating elevated error rates and response times with the Blik payment method. We'll post an update soon.
Posted May 17, 2025 - 18:05 UTC
This incident affected: Acquirers and payment methods.