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Multibanco Payment Method Service Disruption

Incident Report for Stripe

Resolved

From 10:12 to 12:07 UTC, the Multibanco payment method experienced a service disruption affecting transaction processing. The issue was external to Stripe and has now been resolved.
Posted May 14, 2025 - 11:29 UTC

Investigating

We're currently investigating a full service disruption of the Multibanco payment method that began at 10:12 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Multibanco payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Posted May 14, 2025 - 09:34 UTC
This incident affected: Acquirers and payment methods.