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Elevated API errors

Incident Report for Stripe

Resolved

From 19:14–19:17, 19:27–20:00, and 20:28–20:38 UTC, we saw elevated error rates and response times with the API. This is now resolved.
Posted Oct 19, 2023 - 21:27 UTC

Monitoring

As of 20:35 UTC, the elevated error rates have recovered. We're continuing to validate that this issue is fully resolved.
Posted Oct 19, 2023 - 20:44 UTC

Update

We are continuing to investigate this issue.
Posted Oct 19, 2023 - 20:02 UTC

Investigating

We’re currently investigating elevated error rates and response times with the API. We’ll post an update soon.
Posted Oct 19, 2023 - 20:02 UTC
This incident affected: Stripe API and Stripe core components.
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