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Elevated errors with BBVA MEXICO S.A.

Incident Report for Stripe

Resolved

Between 06:31 and 08:10 UTC, we observed elevated transaction decline rate with the issuer BBVA MEXICO S.A. The issue was external to Stripe and is now resolved.
Posted Aug 06, 2025 - 08:45 UTC

Investigating

We are observing an elevated transaction decline rate with the issuer BBVA MEXICO S.A. since 06:31 UTC. We are investigating the matter and will provide an update as soon as it becomes available.
Posted Aug 06, 2025 - 07:42 UTC
This incident affected: Acquirers and payment methods.
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