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Between 13:29 - 13:59 UTC there was a disruption with the iDEAL payment method causing increased error rates for iDEAL transactions. The issue was external to Stripe and is now resolved.
Posted May 20, 2025 - 14:07 UTC
Update
We are continuing to investigate this issue.
Posted May 20, 2025 - 13:40 UTC
Investigating
We're currently investigating a Partial Service disruption of the iDEAL payment method that began at 13:29 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the iDEAL payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Posted May 20, 2025 - 13:38 UTC
This incident affected: Acquirers and payment methods.