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Spike in cancellations and expired errors with PayByBank payments

Incident Report for Stripe

Resolved

From 2026-10-20 10:47 UTC to approximately 11:18 UTC, we saw elevated cancellation and expired payment errors affecting PayByBank payments through a third-party payment partner. The issue was limited to payments processed through a specific issuing bank and has now recovered.
Posted Oct 20, 2026 - 13:04 UTC

Identified

We're currently seeing elevated cancellations and expired errors with PayByBank payments. We've identified that this is caused by an outage at an upstream partner and our engineers will monitor for recovery. We will provide further updates once recovery is observed.
Posted Oct 20, 2026 - 10:46 UTC
This incident affected: Acquirers and payment methods.